Clarification Text on the Protection and Processing of Personal Data

1. Data Controller

Your personal data is processed by the following data controller:

• Senkron Group Lojistik Bilişim ve Danışmanlık Hizmetleri Ltd. Şti.
• Address: Bayrampaşa, Istanbul, Turkey
• Email: [email protected]
• Phone: +90 850 305 7 331

2. Personal Data Processed

The following personal data may be processed by our company:

• First and last name
• Company name
• Job title / role
• Phone number
• Email address
• Contact message content
• Request, quotation, and service information
• IP address
• Website usage and visit information
• Cookie data
• Delivery, operations, and order information shared within business processes

3. Purposes of Processing Personal Data

Your personal data may be processed for the following purposes:

• Responding to contact requests
• Managing quotation, service, and partnership processes
• Planning warehousing, fulfillment, cargo, returns, WMS, and integration services
• Managing customer and supplier relationships
• Executing contract processes
• Monitoring operational processes
• Ensuring website security
• Improving service quality
• Fulfilling legal obligations
• Creating evidence in case of disputes

4. Methods of Collecting Personal Data

Your personal data may be collected electronically or physically through:

• Website contact forms
• Email
• Phone
• WhatsApp
• Contracts
• Quotation and business meetings
• Operational systems
• Cookies and similar technologies

5. Legal Grounds

Your personal data may be processed based on the following legal grounds set out in Articles 5 and 6 of the KVKK:

• Being necessary for the establishment or performance of a contract
• Fulfilling the legal obligation of the data controller
• Being mandatory for the establishment, exercise, or protection of a right
• Legitimate interest, provided that fundamental rights and freedoms are not harmed
• Your explicit consent where required

6. Transfer of Personal Data

Your personal data may be transferred, limited to the purposes above, to:

• Authorized public institutions and organizations
• Software, hosting, email, and infrastructure providers
• Cargo and logistics business partners
• Financial advisors, legal consultants, and auditors
• Business partners and suppliers

Where services require transfer abroad, actions are taken in compliance with KVKK provisions.

7. Retention Period of Personal Data

Your personal data is retained for as long as required by the processing purposes and for the statutory retention periods set out in applicable legislation. When the retention period expires, personal data is deleted, destroyed, or anonymized.

8. Your Rights Under the KVKK

Under Article 11 of the KVKK, you have the following rights:

• To learn whether your personal data is being processed
• To request information if it has been processed
• To learn the purpose of processing and whether data is used accordingly
• To know third parties to whom data is transferred domestically or abroad
• To request correction if data is incomplete or inaccurate
• To request deletion or destruction of data
• To request notification to third parties to whom data was transferred
• To object to results against you arising solely from automated systems
• To claim compensation if you suffer damage due to unlawful processing

9. Application Method

You may submit your requests under the KVKK through the following channels:

• Email: [email protected]
• Address: Bayrampaşa, Istanbul, Turkey

Your applications will be evaluated and finalized within the periods specified in the legislation.