Returns Management
Returns management is one of the most important post-sales support services. Orders distributed via cargo can face delivery issues such as recipient not found, wrong address, or cargo damage. When returns come back to the warehouse, inspecting them and completing the necessary procedures is essential.
Returned orders must be recorded and package condition inspected. Product damage or loss must be identified and logged. After these steps, damaged products are segregated and resellable items are returned to stock.
At Senkron Group, we manage returns across three main stages.
Return Receiving
Accepting returned orders and recording them in the system.
Order Inspection
Box inspection, damage and shortage detection.
Restocking
Returning undamaged products to available inventory.
Service Details
We manage returns through inspection of returned orders, error/damage/shortage detection, sorting, and then either damage segregation or restocking.
We record everything in the Warehouse Management application with order details—so clients can view all return information in their own interface.
Value-Added Services
- Return receiving
- Inspection & detection
- Damage detection
Recording & Tracking
- System recording
- Online tracking system
- Re-barcoding
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